Terms of Service
Last Updated: Tuesday, October 14, 2025
1. Overview
Welcome to the Shepard's Gate Church Merch Store (“we,” “our,” or “us”).
By visiting or purchasing from this website, you agree to the following Terms of Service.
Please review them carefully before placing an order or using our site.
This store is operated by Shepard's Gate Church to provide branded merchandise that supports our ministry. All products are made to order and fulfilled by our trusted production partner, Printful.
2. Eligibility
You must be at least 18 years old (or have permission from a parent or guardian) to make a purchase or use this site.
By using this website, you represent that the information you provide is accurate and truthful.
3. Orders and Payments
All products are produced when ordered.
When you place an order, you agree to provide complete and accurate billing and shipping information.
Payments are processed securely by third-party payment providers (such as Stripe or PayPal).
Shepard's Gate Church does not store or have access to your full payment information.
We reserve the right to cancel or refuse any order for reasons including suspected fraud, pricing errors, or fulfillment issues.
4. Fulfillment and Shipping
Orders are printed, packed, and shipped directly by Printful.
Shipping times vary based on your location and product type.
Once an order enters production, it cannot be changed or canceled.
We are not responsible for delays caused by carriers, customs, or events beyond our control but will help facilitate resolutions when possible.
5. Cookies and Analytics
Because each item is custom made, returns and exchanges are not accepted unless an item arrives damaged, defective, or misprinted.
If your order arrives with a quality issue, please contact us within 30 days of delivery at:
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Include your order number and photos of the issue.
Once verified, we will arrange a replacement or refund at no extra cost.
Please review our full Returns & Refund Policy for details.
6. Privacy and Data Use
Your privacy is very important to us.
We collect and use personal data as described in our Privacy Policy.
In addition to Printful, we use Planning Center and The Church App to manage member information, payments, communication, and church operations.
We share your data only with trusted, integrated platforms as needed to fulfill services and never sell or trade your information.
By using this website, you consent to the collection and use of information as described in our Privacy Policy.
7. Acceptable Use
You agree not to:
Use the website for unlawful purposes or in violation of any applicable law.
Upload or transmit harmful code or attempt to disrupt site operations.
Reproduce or reuse any Shepard's Gate Church trademarks, logos, or content without permission.
All site content and product designs are the property of Shepard's Gate Church or its licensors and are protected by copyright and trademark law.
8. Third-Party Services
This website may contain links or integrations with external platforms, including Printful, Planning Center, and The Church App.
We are not responsible for the content, security, or privacy practices of those sites.
Your use of third-party services is governed by their respective Terms of Service.
9. Intellectual Property
All text, graphics, designs, logos, and content on this website are owned by Shepard's Gate Church or used with permission.
You may not reproduce, distribute, or modify any material without our written consent.
10. Limitation of Liability
To the fullest extent allowed by law:
Shepard's Gate Church, its staff, and volunteers are not liable for any indirect, incidental, or consequential damages arising from use of this site or purchase of products.
Our liability for any claim is limited to the amount paid for the order that gave rise to the claim.
11. Indemnification
You agree to indemnify and hold harmless Shepard's Gate Church, its staff, volunteers, and affiliates from any claims, damages, or expenses resulting from your misuse of this site or violation of these Terms.
12. Modifications to Terms
We may update or revise these Terms of Service at any time.
Changes will take effect immediately upon posting to this website.
Your continued use of the site after updates means you accept those changes.
13. Governing Law
These Terms are governed by the laws of the State of Illinois, without regard to conflict of law principles.
14. Contact Information
If you have questions about these Terms or any other policy, please contact us:
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Thank you for supporting Shepard's Gate Church.
Every purchase helps further our mission and ministry outreach.
All items sold at cost. Shepherd’s Gate Church does not profit on any item sales.
All Rights Reserved. 2025. Shepard's Gate. Privacy Policy | Terms of Service